Frequently Asked Questions
Everything you need to know about your desert-inspired hair care routine.
Are Dae products safe for color-treated hair?
Yes! All of our products are formulated to be safe for color-treated hair. We use gentle, sulfate-free cleansers that won't strip your color or moisture.
Are your products vegan and cruelty-free?
Absolutely. We are proud to be 100% vegan and cruelty-free. We never test on animals, and our formulas contain no animal-derived ingredients.
What is your return policy?
We want you to love your hair. If you are not completely satisfied with your purchase, we accept returns within 30 days of the delivery date for a full refund.
How long will it take for my order to ship?
Orders are typically processed within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location within the United States.
Do you offer international shipping?
Currently, we only ship within the United States and Canada, but we are working hard to bring the desert magic to the rest of the world soon!
Are your bottles recyclable?
Yes, our bottles are made from recyclable materials. We encourage you to rinse them out and check with your local recycling program once you've used every last drop.