Returns & Exchanges

At Dae, we want you to love your hair routine as much as we do, which is why we offer a 30-day window for returns and exchanges on all our desert-inspired products. If you are not completely satisfied with your purchase, we are here to make it right with a simple and transparent process.

Return Process

• 1.
  Visit the Return Portal

  Head over to our online returns center and enter your order number and zip code to begin your request.

• 2.
  Select Your Items

  Indicate which products you would like to return or exchange and provide a brief reason why so we can improve your future experience.

• 3.
  Print and Ship

  Download your prepaid shipping label, securely pack your items in their original packaging, and drop the parcel off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team receives and inspects your return, we will issue a refund to your original payment method or process your exchange within 5-7 business days.